When starting your own business, or taking on the position of a facility manager, you may find yourself looking into outsourcing your needs to a commercial cleaning service.  This move may be the best option for you, as you will not have to worry about any of the hassles that go with hiring a cleaning crew and adding them to your payroll.

When you initiate your search, you will find that there are multiple pros and cons for and against outsourcing, but when it comes right down to it, in most cases, the choice to outsource is the most logical one.  There is also the fact that, when making a move to outsource, you will have the added peace of mind that not only will the job get done, but it will get done right the first time around.

You will also know upfront, without any confusion, just what services the company will perform, when they will perform them, and that the staff supplied has the qualifications needed to get the job done.

So, the question is—where do you start?  We suggest a few tips to get you started in the right direction to determine which company is better suited for you.  We would also like to add that there are sure to be more tips that could be included on this list, but for this article, we chose to look at the top five.


Any commercial cleaning company that is worth its grain in salt, will have no problem with providing proof that they are both insured and fully licensed.  As such, when you request to look at their general and worker’s compensation certificates, they should be generally more than willing and happy to comply.

It is also worth noting that limiting your search to companies that reimburse their employees through a payroll system and not a cash-in-hand system will be in your best interest in the long run.  It is believed that in most cases, those companies that choose to use a payroll system are also more likely to follow the rules.  This means they are more likely to have and keep, insurance in case of an injury or liability claim.  Because, no matter how careful an individual is, accidents will happen.  You will have more peace of mind if you know that the company you choose has sufficient insurance and that you will not lose everything you have worked so hard to build.

Presentation Of Professionalism

Another area to look at when considering the outsourcing of your need for a commercial cleaning company is the procedures and protocols they may have in place when it comes to vetting and hiring for their staff.  With this information, you will better know what type of individuals will be coming onto your premises along with the assurance that they will present themselves professionally.  Ask if there is a dress code in place that will further aid the staff’s presentation of professionalism.

Acquire References

The reputation that a cleaning service has within its industry can say a lot about the quality of about them. You will have a better idea of their customer satisfaction or the lack of satisfaction thereof, which will aid in making a better decision.  The company’s relationship with its clients—both current and previous—will speak volumes about them as well.  The standing within their community of like-minded businesses is another way to look into the company’s practices.